Frequently Asked Questions (FAQs)

About Girlie

What is Girlie?

Girlie is a brand dedicated to providing innovative, comfortable, and empowering period underwear designed to support women at every stage of life. Our products aim to break the stigma around periods and offer a sustainable and inclusive solution.

Where is Girlie based?

Girlie is an Egyptian founded, Dubai based brand, serving customers all over the Middle East with our seamlessly designed leakproof period underwear.

Products

What makes Girlie period underwear unique?

Our period underwear is designed with comfort, inclusivity, and functionality in mind. It is 100% leakproof, offering reliable protection while promoting sustainability and breaking down taboos surrounding periods. Each pair is crafted to provide a seamless, breathable and comfortable experience during your toughest days.

How does Girlie period underwear work?

Girlie period underwear features 3 layers. A moisture wicking inner layer, a super absorbent middle layer that prevents leaks and neutralizes odours. It is designed to be worn as a replacement or backup for traditional period products, depending on your flow. Our underwear works just like pads, our Ripple, Wave and Tsunami products can be thought of like a panty liner, regular pad, and maxi pad but better!

What sizes are available?

Girlie offers a wide range of sizes to ensure inclusivity and a perfect fit for every body. Check our size guide to find the right size for you.

Are Girlie products reusable?

Yes, our period underwear is reusable and designed to be an eco-friendly alternative to disposable period products. Proper care and washing will help your Girlie underwear last for a long time (up to 2 years).

How long can I wear the products for?

Our products are designed to replace traditional period products entirely and can last you anywhere from 6 hours to a full day depending on your flow, and the model you’re wearing. Here is a rough estimate based on the average female below:

Ripple (Light flow) - Will last you all day if worn on your lighter flow days or to replace daily panty liners for discharge. Absorbs 15ml - about 1.5 tampons or 1 regular pad.
Wave (Medium flow) - Will last you 6-10 hours depending on your flow. Absorbs 25ml - about 2.5 tampons or regular pads.
Tsunami (Heavy flow) - Will last you 8-12 hours depending on your flow. Absorbs 30ml - about 3-4 tampons or regular pads.
Boxer shorts - Will last you 10-14 hours depending on your flow. Absorbs 40ml - about 5 tampons or regular pads.

Care Instructions

How do I wash my Girlie period underwear?

To care for your Girlie underwear: 

Rinse in cold water after use until the water runs clear.

Machine wash on a gentle cycle with mild detergent.

Air dry to maintain the integrity of the absorbent layers. Avoid bleach, fabric softeners, and tumble drying.

Orders and Shipping

How can I place an order?

Visit our website to browse our collection and place an order. Our user-friendly platform makes it easy to find what you need.

Where do you ship?

We currently ship to UAE and Egypt. For specific shipping details or to check availability in your region, please visit our Shipping Policy page.

How long does shipping take?

Shipping times vary depending on your location. Once your order is placed, you will receive a confirmation email with tracking details. For more information, visit our Shipping Policy page.

Returns and Exchanges

What is your return policy?

We want you to love your Girlie underwear. If you’re not satisfied, you may exchange your underwear for another size, style or store credit. We’re unable to provide refunds on underwear.

How do I initiate a return or exchange?

To start a return or exchange, please contact our customer support team. We’ll guide you through the process.

Contact Us

How can I get in touch with Girlie?

We’re here to help! You can reach us at engy@shopgirliee.com or through our contact form on the website. For quick questions, check out our FAQ section or message us on Instagram.